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Shop A/C Products : Customer Care Last Updated: Mar 2, 2007 - 11:29:09 AM

Store Policies

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RETURN POLICIES:
AUTO AIR CONDITIONING PARTS, TOOLS AND SERVICE ITEMS:
If you are unsure about a product, please do not hesitate to contact our technical support department by e-mail at support@yourACauthority.com . We will be happy to answer any questions you may have about any product to help you make an informed purchasing decision. Please be aware that any product being returned is subject to our standard return policies:

* We will not accept returns after 10 days of receipt of the product.

* You must issued a RETURN AUTHORIZATION NUMBER in advance. For return authorization, simply e-mail our customer service at support@yourACauthority.com . For prompt service, include your ORDER ID Number, NAME, ADDRESS and a valid RETURN E-MAIL address. Complete shipping details will be provided along with your return authorization number.

* All items being returned must have shipping charges PREPAID. Our distribution centers will not accept items that are shipped collect.

* All returns are subject to inspection. All items must be in their original package or blister and in resalable condition.

* All returns are subject to 35% RESTOCKING CHARGE - NO EXCEPTIONS

AUTO AIR CONDITIONING DVD VIDEOS:
We do not accept returns on any DVD video discs. If you are unsure or would like additional details about any DVD video, please do not hesitate to contact us directly before you purchase at support@yourACauthority.com . We will do our best to answer all of your questions and help you make an informed purchase.

 

PROBLEMS?
We strive to make your experience shopping at the yourACauthority.com a happy one! After all, we are seriously interested in seeing you back here for all of your auto A/C service needs. However, should you have a problem with a purchase or need to contact our administration for any matters related to your shopping experience, please e-mail our admin staff at admin@yourACauthority.com .

Thank you for choosing yourACauthority for your auto A/C needs!

 

 

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